Politique d’expédition
Last updated: 25th of january 2026
Order Processing
Orders are typically processed within 24–48 business hours, excluding weekends and holidays.
Once dispatched, tracking information is provided when available.
Estimated Delivery Times
Delivery estimates:
-
United States & Canada: 5–10 business days
-
Europe: 6–12 business days
-
International: 7–15 business days
These are estimates only and not guaranteed delivery dates.
Ivorya works with third-party logistics partners and international suppliers, which may affect transit times.
Customs & Duties
International shipments may be subject to customs inspections and import fees. These charges are the customer’s responsibility.
Delays & Lost Packages
Shipping delays caused by carriers, customs, weather, or other external factors are beyond our control.
If a package appears lost or significantly delayed, contact support and we will assist in locating your shipment.