Politique d’expédition

Last updated: 25th of january 2026

 


 

 

Order Processing

 


Orders are typically processed within 24–48 business hours, excluding weekends and holidays.


Once dispatched, tracking information is provided when available.

 


 

 

Estimated Delivery Times

 


Delivery estimates:

 

  • United States & Canada: 5–10 business days

  • Europe: 6–12 business days

  • International: 7–15 business days

 


These are estimates only and not guaranteed delivery dates.


Ivorya works with third-party logistics partners and international suppliers, which may affect transit times.

 


 

 

Customs & Duties

 


International shipments may be subject to customs inspections and import fees. These charges are the customer’s responsibility.

 


 

 

Delays & Lost Packages

 


Shipping delays caused by carriers, customs, weather, or other external factors are beyond our control.


If a package appears lost or significantly delayed, contact support and we will assist in locating your shipment.