Conditions générales de vente
Last updated: 25th of January 2026
Welcome to Ivorya (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.
1. General Conditions
Ivorya operates as an online retail platform offering curated cosmetic and oral-care products sourced from third-party manufacturers and suppliers.
We reserve the right to refuse service to anyone for any reason at any time.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without express written permission.
2. Products & Brand Representation
Ivorya curates and distributes products produced by independent manufacturing partners. While we carefully select our suppliers, Ivorya does not manufacture products directly.
Product descriptions, images, and representations are provided for informational purposes only and may vary slightly from actual items.
All products sold by Ivorya are cosmetic in nature and intended to improve appearance only.
They are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary.
3. Use of Products
Customers are responsible for following all usage instructions provided with their purchase.
Ivorya is not responsible for improper use of products.
If you have existing dental conditions, sensitivity, or concerns, consult a qualified dental professional prior to use.
4. Pricing & Availability
Prices are subject to change without notice. The price customer will pay is and only is the one shown on the product page.
We reserve the right to limit quantities or discontinue products at any time.
All prices are displayed in the selected currency and exclude applicable taxes unless stated otherwise.
Availability may vary between the time of your order and shipment. In the event of a change, a refund will be issued automatically. Ivorya is not responsible for stock levels and refers to information provided by its supplier.
5. Payments
Payments are processed securely via third-party providers.
Ivorya does not store credit card information.
By completing a purchase, you authorize us to charge your selected payment method.
6. Accuracy of Information
We strive to provide accurate content but do not warrant that product descriptions, pricing, or other information is error-free.
In the event of an error, we reserve the right to cancel or modify orders.
7. Third-Party Services
Our website integrates third-party services (payment processors, analytics providers, shipping platforms). Ivorya is not responsible for their independent policies or practices.
8. Limitation of Liability
To the fullest extent permitted by law, Ivorya shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our website or products.
All products are used at the customer’s own discretion and risk.
9. Indemnification
You agree to indemnify and hold harmless Ivorya from any claims arising from your breach of these Terms or misuse of our services.
10. Governing Law
These Terms shall be governed by applicable international commerce regulations.
11. Contact
ivorya.contact@gmail.com
Product Sourcing Disclaimer
Ivorya partners with independent manufacturers and fulfillment providers. As such, packaging, shipment origin, and product presentation may vary.
Final Sale
Ivorya reserves the right to modify this policy at any time without prior notice.